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I have found a few articles by Peter Docker. I think they are worth sharing. By Peter Docker It seems that, sometimes, organisations are naturally attracted to making things complicated. We like to manage, to analyse, to strategise, to understand. And it can be very satisfying too, the ability to make sense of the complex […]

By David Mead A few months ago, a new, fancy auto service center opened up near my house. Let’s call it Fantastic Flynn’s. This place is over the top – gas station, car wash, detail shop, lube service, frozen yogurt – you could spend an entire Saturday afternoon there. Sounds great, right? Well, the only […]